Improve operational performance with Duvo
Partnering with
Proven in production
Finance~€40M
Working capital released
Duvo runs the full collect, consolidate, and escalate loop across Notino's 7 bonus data streams and 9 L'Oréal hubs, consolidating the master workbook, verifying every field on write-back, and escalating delayed approvals by hub.
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Supply chain€10–27M
Modelled annual revenue recapture
Rohlik had the signals, but they were split across stock data, delivery confirmations, supplier replies, slots, and warehouse status. Duvo runs the loop 24/7 so risk turns into confirmation, slot change, order adjustment, substitution, or escalation before cut-off.
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Supply chain~€1.5m
Annualized net sales recovered
Duvo read proposed supplier orders, recalculated better options, sent changes for Slack approval, and executed through the existing UI. The team improved availability without waiting for APIs or rebuilding forecasting tools.
Read storyHow Duvo works
Duvo’s AI notetaker joins workshops, while Duvo agents guide screen walkthroughs, interview the people doing the work, and analyse existing documents. They reconcile conflicting evidence, surface exceptions and process variants, and turn the findings into the outcome your team needs. No system access is needed to begin.
01Capture
Evidence captured
Surface the processes and value streams
Duvo’s notetaker joins a workshop focused on a business area, follows the discussion, and surfaces the processes, value streams, dependencies, and optimisation proposals.
02Diagnose
Duvo resolves conflicting accounts, then surfaces friction, costly variance, control gaps, and transformation opportunities for the team to review.
Reconciled process
Purchase order confirmation
Variance surfaced
Critical items follow a different confirmation rule
No · standard path · Yes · critical item
Exception surfaced
No response after 48 hours triggers an undocumented escalation
03Deliver
Outcome path
Living process catalogue
Build a searchable view of how work runs, with the source evidence and operational judgment attached.
After the first outcome
Every reviewed process becomes a shared record the team can return to. When the work changes, compare the new reality with the last agreed version and use the updated evidence for the next improvement, training plan, migration, or automation.
v1 · Reviewed process
Evidence, decisions, and exceptions linked
Change delivered
The first useful outcome lands
v2 · Reviewed again
The new reality is compared with v1
Next outcome
Improve, train, migrate, or automate
Same record. New evidence. Stronger next move.
Automation, when you choose it
The steps, systems, decision rules, exceptions, controls, and approval paths are already visible and reviewed. Duvo can move from understanding to execution without asking the team to redesign its stack first.
1Reviewed brief
The steps, systems, decision rules, exceptions, controls, and approval paths are already visible and reviewed.
Customer stories
Teams use the same reviewed process evidence to align on the work, standardize it across markets, plan change, or automate when that creates value. In weeks, not months.
Explore customer storiesShared source of truth
“Ask 14 people how the process works and you get 14 different answers. Duvo reconciled them in a week, quantified what the exceptions were actually costing us, and gave us a transformation plan we could take straight to the exec team.”
Head of AI Automation
Notino
Cross-market standardization
“We thought we knew our promo process. Two weeks with Duvo showed us we did not, and that the gap was costing us a lot in some markets. It gave us one honest picture so we could optimize and unify the process.”
CEO
Rohlik Group
Mapped process to automation
“IT did not have capacity to rebuild our ordering process, so we brought in Duvo. It validates orders, sends improvements to Slack for approval, and executes the change through our internal UI.”
Petr Marek
Supply Chain Manager, Pilulka
Interactive demo · Try it
Step through a live operation end-to-end. See exactly what Duvo sees, decides, and acts on, in your own time.
Testimonials
Leaders who have run complex, multi-system operations on why understanding the real process changes what becomes possible.
“I’ve backed Duvo because the founding team understands retail operations from the inside. That’s why it goes live in days instead of months and survives the messy reality of retail and CPG operations.”
Ajay Kavan
Amazon ex-VP Amazon Fresh International
“UK retail margins are incredibly thin at usually around 1–3%. Every CFO has a number to hit. Duvo is the rare answer that takes cost out without breaking the operation.”
Mark Simpson
ex-SVP Supply Chain, ex-Chief Transformation Officer, ASDA
“I’ve never seen anything quite like Duvo - it maps the real process, not the assumed one, helping retailers simplify operations and unlock multi-million-pound efficiency opportunities.”
Ross Eggleton
ex-Group Logistics & Supply Chain Director, Morrisons
Next step
Bring a walkthrough, SOP, or team. Duvo turns the evidence into a process catalogue, improvement plan, transformation roadmap, migration fact base, training guide, or reliable automation.
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